Welcome to the Walmart Help Center

Frequently Asked Questions

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  COVID-19 FAQs

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• Where is my order?

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• What if there is a problem with my order?

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• How do I get a return label?

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• How do I cancel or edit an order?

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• How do I return an item from Walmart.com?

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• How do I return an item from a Marketplace Seller?

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• How do I get a refund?

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• Why is my order delayed?

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• What can I shop for in the Walmart app?

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• Why was my order canceled?

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• How do I return a gift?

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• How do I reset my Walmart.com password?

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• When will I be charged?

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